Frequently Asked Questions
Everything you need to know about your Lucchese shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns for store credit are free, while refunds to the original payment method may incur a small restocking fee.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as fit may vary slightly between different collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and buy-now-pay-later options via Affirm.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, orders are processed quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
How should I care for my Lucchese garments?
To maintain the quality of your items, we recommend following the specific care instructions on the inner garment label. Generally, we advise cold washing and air drying for most delicate fabrics.